CANCEL OR REBOOK YOUR TRIP
If you have booked a FLEX or 1 CLAS PLUS ticket you can cancel or rebook you ticket by clicking on Handle booking in your e-mail confirmation. This only applys on tickets booked from April 11th 2019.
If you have booked a ticket before April 11th 2019 please contact our customer service at firstname.lastname@example.org for help with cancellation / rebooking of tickets. If you have booked your trip via a travel agency, your cancellation / rebooking will be handled by your travel agent.
For more information read Travel conditions.
Was this helpful?
If not, please take a look among other questions or get in touch with customer service.